Funding eligibility is determined through assessment, and we’ll take care of this to ensure everyone who may qualify receives funding. Check the criteria below to see who you might consider putting forward.

Programmes are fully funded for staff who:

• are NZ Citizens and residents
• are in paid employment
• are not currently in full time study, on an industry training programme or apprenticeship
• have evident literacy or numeracy skill gaps* (based on NZQA Record of Achievement (ROA))
• have low or no qualifications
• are assessed by Aspire2 Workplace Communication

You can also talk to us about co-funding if some of your staff are not going to meet the eligibility criteria

Tell-tale signs of literacy can come in many ways. Employees are often too embarrassed or fearful to tell their employer. But have you seen any of these signs in your staff?

• Wastage levels are higher than they should be. Incentives or penalties to reduce wastage make little or no difference.
• Customers complain frequently about receiving no response, incomplete orders, the wrong information or poor service.
• Reluctance to contribute or attend team meetings.
• Reluctance to take on new tasks.
• Coming up with excuses to avoid starting a new initiative.
• Declining opportunities for responsibility or promotion, even when capable.
• Avoiding paperwork: health and safety forms are not completed.
• Inability to understand written instructions.
• Work frequently has to be redone. Basic errors hold up the workflow.
• Frequently absent from work.

• Staff turnover is higher than you’d expect.

• Asking colleagues for help on simple tasks.
• Employees take a day off or resistance when training is scheduled.

• Personal documentation not in order.

• Delegating tasks to other colleagues.
• Correct processes and procedures are not followed even when published around the workplace.
• Avoiding to read out loud or asking others to read.
• Frequently misplacing glasses.
• Illegible handwriting.
• Confusing letters ‘b’, ‘d’ and ‘p’, ‘q’.
• Reversing words when reading or writing (e.g. ‘saw’ instead of ‘was’).
• Reluctant to make comments or suggestions or give feedback.
• Your business has more workplace accidents – or near misses – than it should, even though you provide health and safety training and have processes in place.