With a workplace culture firmly focused on ‘he tangata, he tangata, he tangata’ (it is people, it is people, it is people), KLC places great importance on the wellbeing and success of its employees, not only at work – but in their personal lives. That’s why learning and development specialists Aspire2 Business l Workplace Communication (WPC) are such a respected partner. By investing in regular staff training, KLC keeps teams at the top of their game, ensuring the organisation’s ongoing growth and success, as well as the success, retention and wellbeing of its employees.
In 2020 and 2021, WPC delivered customised training programmes to KLC team leaders and other front-line staff. The courses focused on everything from reading, writing, numeracy and oral communication skills through to building leadership capabilities, developing problem solving skills, dealing with change, and improving personal wellbeing. The results have been astounding.
“Learners showed great appreciation to the company for giving them the learning opportunity. They understood the disruption to production, and the commitment from the company to support and encourage them,” says Programme Tutor Rona TaylorSmith.
Since completing the programmes, managers have noticed a significant improvement in employee engagement – not just with their individual roles, but with the company overall. Management have reported increased productivity, greater staff retention and improved health and safety.
KLC now has a more flexible, skilled and adaptable workforce, and teams are working more cohesively, supporting each other to thrive and grow.
Staff have the confidence to speak up if they don’t understand or agree with something, and they have an improved understanding of numeracy and lineal metres (crucial in a timber re-manufacturing company!).