THE CHANGING FACE OF WORKPLACE TRAINING

Case study

Ardmore Nurseries, Ventia Telecommunications, AIM Services & UCG

Aspire2 Workplace Communication has great history of delivering face to face training but did you know we also offer online deliver on platforms like Zoom and Teams. This approach has proven to be beneficial for numerous Kiwi businesses, enabling them to upskill their teams efficiently and effectively. Here, we highlight the success stories of Ardmore Nurseries, Ventia Telecommunications, AIM Services, and Universal Communications Group (UCG), showcasing how online training has transformed their workforce.

Upskilling in downtime

Ardmore Nurseries, located in the Ardmore Valley, has been providing quality plants for wholesale for over 45 years. With 18 full-time staff, the nursery covers key roles from field nursery staff to sales representatives and customer service personnel.

Training Impact

Ardmore Nurseries initially conducted face-to-face training sessions but found significant benefits in transitioning to Zoom for their training needs. The online platform allowed staff to continue their professional development even when on-site work was not possible.

Key Benefits

  • Greater understanding of health and safety documentation and procedures
  • Increased productivity and engagement
  • Improved confidence and communication skills
  • Enhanced leadership capabilities and teamwork
  • Better problem-solving and adaptability

“Zoom training meant staff could spend time doing training when they were unable to do other work. They maintained a connection with their team, which was important for mental wellbeing. It also meant that when we returned to work, training had already been completed, so it was all hands on deck.” Kara Beaumont, Co-owner, Ardmore Nurseries

Virtual Training, Seamless Transition

Ventia Telecommunications is a leading provider in the telecommunications industry across Australia and New Zealand. Ensuring staff are at the top of their game is crucial for their operations.

Training Impact

Ventia’s customized training programs delivered by Aspire2 have significantly improved conflict resolution, leadership, customer service skills, and health and safety practices. Transitioning to Zoom for training sessions has enabled continuous learning without disruption.

Key Benefits

  • Improved workplace relationships and productivity
  • Enhanced health and safety practices
  • Increased staff retention
  • Better inter-department communication
  • Professional customer interactions

Testimonial

The positive impact training has had on the business has been far-reaching, from improved workplace relationships to increased staff retention.” Sharyn Humby, Programme Manager, Workplace Communication

A Happy Byproduct of Zoom

AIM Services, a division of Auckland Council, manages parks, sports fields, buildings, streets, and trees. The team comprises over 320 essential workers, including those with English as a second language.

Training Impact

AIM Services’ blended learning program initially started face-to-face but successfully transitioned to Zoom. This shift not only continued their training but also boosted their digital skills.

Key Benefits

  • Better health and safety practices
  • Enhanced teamwork and customer service skills
  • Increased confidence and digital literacy

The training was very successful with more skills learnt than first thought. Learners loved Zoom and didn’t want the sessions to end. Carmen Wimmer, Aspire2 Workplace Communication Tutor

Online Training Targets Off-site Workers

UCG is a leading supplier of broadband design, cabling, and construction services. They have been working with Aspire2 to upskill their staff, including those in remote locations.

Training Impact

UCG’s Aspiring Leaders program was delivered via Zoom, allowing team leaders from across the country to participate. This approach facilitated comprehensive training without the logistical challenges of in-person sessions.

Key Benefits

  • Improved workplace engagement
  • More effective communication
  • Strengthened leadership skills
  • Enhanced customer service
  • Better home-life balance

We learned to use Zoom better. The programme helped me talk to others more easily. I’m happier at work, and I work better with my team. UCG Learner

Blended Learning, Big Benefits:

Aspire2 Workplace Communication has empowered businesses like Ardmore Nurseries, Ventia, AIM Services, and UCG to develop their most valuable assets – their people. Innovative use of online platforms for training has set a new standard in workplace communication and development, providing organisations with the tools they need to succeed in an ever-changing world.

Key business impacts:

Engagement

Improved employee
engagement with their
roles and organisation

Team

Better team cohesion

Communication

More effective communication
capabilities

Understanding

Heightened understanding
of health and safety

Growth

Growth of individuals and
potential realised

Digital

Improved digital
skills

Safer Workplace

Ballance Agri-Nutrients

CLIENT FEEDBACK

“There is greater depth of understanding of health and safety in the workplace, resulting in a safer workplace for all.”

Effective Leader

Learner Feedback

Learner Feeedback

“I am now able to manage a team smoothly and effectively. They now open up and bring their own ideas which I listen to.”

Embracing Digital

Aspire2 Observations

Aspire2

From using Google maps and YouTube to emailing attachments and photos, learners’ digital capabilities were given a powerful boost.